FAQ

School, Virtual & Studio 44 Programs

Scroll down to
the very bottom of the registration page and change the ‘quantity’ to
the number of participants you would like to register, then hit the
enter key. Additional sets of fillable fields will open. Proceed to
enter registration information as usual.

Please enter the address and/or postal code of your child’s school here: school map. If you still cannot find your child’s school, please email manager@artshine.ca.

Please refer to our policies page for more information regarding late school program and Studio 44 workshop registration. 

This is a late registration fee that is charged for all registrations that occur after online registration has closed. This fee is charged for the extra time required for our office and your child’s school to complete a manual registration.

Artshine In A Box

The video link and password are now included on the project guides.

Yes, you will receive a reminder email 3 days before your subscription is set to auto-renew. At this time, you can choose to continue or cancel your subscription. 

Please login to your account to cancel your subscription or wait for the reminder email to do so. Cancellation requests made after the auto-renew period will not be accepted, however you may email subscriptions@artshine.ca to request an appeal. We cannot guarantee that your subscription will be cancelled before the new renew period is over. 

At this time, we do not offer local pick-up. 

(i.e. I ordered the Elementary box for my child but the projects are too difficult, or, I ordered the Kinder box for my child but the projects are not challenging enough.)

Please email subscriptions@artshine.ca with your age-change request. 

Please login to your account to change your contact information or email subscriptions@artshine.ca.

Please email subscriptions@artshine.ca. Please provide additional information and/or
photos in your email, if possible, so that we can share with our shipping company.

Camps

Scroll down to the very bottom of the registration page and change the ‘quantity’ to the number of participants you would like to register, then hit the enter key. Additional sets of fill-able fields will open. Proceed to enter registration information as usual. 

Please refer to our policies page for more information regarding our camp refund policy. 

Please follow the links at the bottom of the specific camp registration page. Please note that before and after care is not available for all Artshine camps. 

Yes, all camp staff have up-to-date police checks with vulnerable sector screening. Our lead camp counsellors have First Aid + CPR C certifications.

Birthday Parties

There may be a travel fee if an Artshine instructor is not available in your requested party area. 

Yes, Artshine’s Studio 44, located in Kitchener, can be booked, subject to availability. If available, you will recieve 1 hour free. Additional time may be booked for an additional charge. 

We can accommodate a maximum of 20 children per party at your home or location of choice and a maximum of 10 children per party at Studio 44. 

The base price of $199.50 + HST remains the same for parties of less than 10 children. 

No, there is no option for booking only an instructor. 

Yes, we do! Please include that you would like a virtual party in your booking request. Additional supplies shipping fees may apply.