FAQs

School, Virtual & Studio Programs

On the registration page of Amilia you should be able to select multiple participants you would like to register for one program. Additional profile setup may be required for the second child / participant added. For help with the Amilia app, click here.

Please enter the address and/or postal code of your child’s school here: school programs. If you still cannot find your child’s school, please email programs@artshine.ca.

Please refer to our policies page for more information regarding late school program and studio workshop registration. 

This is a late registration fee that is charged for all registrations that occur after online registration has closed. This fee is charged for the extra time required for our office and your child’s school to complete a manual registration.

Artshine In A Box & Artshine Products

The video link and password are now included on the project guides. If you need help with anything regarding your subscription, you can e-mail subscriptions@artshine.ca

Yes, you will receive a reminder email 3 days before your subscription is set to auto-renew. At this time, you can choose to continue or cancel your subscription.

Please login to your account to cancel your subscription or wait for the reminder email to do so. Cancellation requests made after the auto-renew period will not be accepted, however you may email subscriptions@artshine.ca to request an appeal. We cannot guarantee that your subscription will be cancelled before the new renew period is over. 

At this time, we do not offer local pick-up.

Please e-mail subscriptions@artshine.ca.

Please email subscriptions@artshine.ca. Please provide additional information and/or photos in your email, if possible, so that we can share with our shipping company.

Summer Camps

On the registration page of Amilia you should be able to select multiple participants you would like to register for one program. Additional profile setup may be required for the second child / participant added. For help with the Amilia app, click here.

Please refer to our policies page for more information regarding our camp refund policy.

While most of our camps do not have before or after-care, please read the listing for each location carefully to see if it is offered for your child's camp.

Yes, all camp staff have up-to-date police checks with vulnerable sector screening. Our lead camp counsellors have First Aid + CPR C certifications.

Birthday Parties

There may be a travel fee if an Artshine instructor is not available in your requested party area. 

Yes, Artshine has 2 studios, located in Kitchener, ON and Dartmouth, NS. These can be booked, subject to availability. If available, you will receive 1 hour free. Additional time may be booked for an additional charge. 

We can accommodate a maximum of 20 children per party at your home or 15 at our studio locations.

The base price remains the same even if less children will be in attendance. Please find details on the main Birthday Party page.

No, there is no option for booking only an instructor. 

Yes, we do! Please include that you would like a virtual party in your booking request. Additional supplies shipping fees may apply. For more details, please contact programs@artshine.ca.